Business services Zimbabwe
Privacy and your information
Invalcre (Pvt) Limited runs Business services Zimbabwe. This page explains how we handle the information you share when you ask for help or send a service request.
What you share with us
Your messages, service choices and contact information help us understand your enquiry and prepare a service request. When you confirm a request, we save the details and your consent so our team can review the work and follow up through your chosen channel.
Saving a request does not process a payment. We confirm the scope, fees and payment arrangements separately before work begins.
Your private session and drafts
An essential private session cookie connects your browser to your conversation and draft. Drafts are saved for 24 hours of inactivity so you can continue your enquiry. They are not a shared record for other visitors.
A random identifier stored in your browser helps us investigate connection and sending problems. Technical records contain a hashed version of that identifier, request references, browser and operating-system families, and error codes. They do not contain your messages or contact details. This is not a hardware identifier or device fingerprint.
The services that support your enquiry
Cloudflare hosts the application, stores request information and delivers our emails. Cloudflare Turnstile checks help protect the service from abuse.
Relevant conversation and draft details may be sent to OpenAI to interpret your answers and help with your enquiry. Guided answers are also available. Personal information is not placed in a shared FAQ cache.
How long information is kept
Confirmed request records in our database are kept for 30 days after submission. Email copies and backups have separate retention arrangements; the database period does not describe how long those copies remain.
Technical failure and event records are kept for up to 30 days without conversation or contact details.
Share only what is needed
Please avoid passwords, payment-card details and unnecessary sensitive documents in chat. Start with the information needed to explain your enquiry; our team can discuss any further documents required for the service.
Ask about your information
To request access, correction or deletion of your information, contact us at apps@invalcre.com. Include your request reference if you have one so we can find the relevant record.